Privacy Policy – Zinga Labs

Effective Date: 10 December 2025

Zinga Labs (“we”, “us”, “our”) is committed to protecting your privacy and handling personal data in a transparent and secure manner. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our website, applications, programs, and related services (“Services”).

1. Information We Collect

• Account data: name, email, phone number, password (hashed), profile info.
• Usage data: pages visited, clicks, time on page, referral sources.
• Program data: information submitted for applications, forms, or surveys.
• Technical data: IP address, browser type, device type, cookies.
• Payment data (if applicable): processed via third-party providers; we do not store full card details.

2. How We Use Your Information

• To create and manage user accounts.
• To provide and improve our Services and programs.
• To analyze usage, performance, and trends.
• To communicate with you about updates, programs, and security notices.
• To comply with legal obligations and enforce our Terms of Use.

3. Legal Bases (GDPR)

Where applicable, we rely on one or more of the following legal bases:

• Performance of a contract.
• Your consent.
• Legitimate interests (security, improvement, program management).
• Compliance with legal obligations.

4. Sharing of Data

We may share data with:

• Service providers (hosting, analytics, email, authentication).
• Public or private partners in the context of specific programs, when necessary and communicated to you.
• Authorities when required by law or to protect rights and safety.

5. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by law, regulation, or contractual obligations.

6. International Transfers

As we work with partners globally, data may be transferred to countries outside your own jurisdiction. When required, we use appropriate safeguards such as Standard Contractual Clauses (SCCs) and data-minimization practices.

7. Your Rights

Subject to applicable law, you may have the right to:

• Access your personal data.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict processing.
• Request data portability.
• Withdraw consent where processing is based on consent.

8. Cookies

We use cookies and similar technologies to provide core functionality, remember preferences, and analyze usage. You can manage cookies via your browser settings; disabling some cookies may affect certain features.

9. Children's Privacy

Our Services are not directed to children under 16, unless expressly indicated for specific educational programs with appropriate authorization. If you believe a child has provided us data without consent, contact us and we will delete it.

10. Contact

For questions or to exercise your privacy rights, contact us at: privacy@zingalabs.org