Data deletion

Data Deletion

This page explains how to request deletion of your personal data from Zinga Labs. We support deletion requests in line with Switzerland's FADP and the EU/EEA GDPR where applicable.

Some data may be retained where legally required or necessary to protect the platform (security, fraud prevention, audit). We will explain any retention when responding to your request.

How to request deletion

1 Send a request

Email privacy@zingalabs.org from the email address associated with your account (if possible). Use subject: Data Deletion Request.

2 Include the minimum needed

Please include:

Your full name
The email(s) you used on Zinga Labs
Your country of residence (helps identify applicable law)
What you want deleted (account, applications, newsletter, etc.)

3 Verification

For your security, we may request reasonable verification (e.g., confirming access to the account email). We do this to prevent unauthorized deletions.

4 Completion + confirmation

We will confirm completion by email. Where deletion is restricted, we will either anonymize data or retain it only for legally permitted purposes (e.g., security logs, legal claims, audit obligations).

What we may retain (examples)

Security logs and records needed to prevent abuse or fraud
Minimal records to comply with legal obligations
Records needed to establish, exercise, or defend legal claims

Timeframes

We aim to respond as quickly as possible. Under GDPR, requests are generally handled within one month, subject to extension for complex requests.

Contact

Email: privacy@zingalabs.org (subject: Data Deletion Request)