Privacy Policy

Privacy Policy

This Privacy Policy explains how Zinga Labs ("we", "us") collects, uses, and protects personal data when you use our websites, products, programs, and services. We follow a global compliance posture aligned with Switzerland's Federal Act on Data Protection (FADP) and the EU/EEA General Data Protection Regulation (GDPR).

1. Scope

This policy applies to personal data processed through zingalabs.org and related services, including program applications, partner inquiries, community features, and educational experiences.

2. Personal data we collect

Depending on your interactions, we may collect:

• Identity & contact: name, email, phone, organization, role, country.
• Application & program data: project info, team details, pitch decks, supporting documents.
• Account data: username, authentication tokens, preferences.
• Usage data: pages visited, device/browser info, approximate location (IP-derived), logs.
• Communications: messages sent via forms, email, chat, support requests.
• Optional sensitive or regulated data: only if required for compliance or specific programs (e.g., identity verification/KYC). If we process such data, we will inform you and apply additional safeguards.

3. How we use personal data

• Provide and improve our services, programs, and content.
• Evaluate applications and manage cohorts, partnerships, and events.
• Communicate updates, respond to requests, and provide support.
• Maintain security, prevent abuse, and monitor platform integrity.
• Comply with legal obligations (where applicable).

4. Legal bases (GDPR/EEA) and Swiss FADP principles

Where GDPR applies, we process personal data based on:

• Contract: to provide requested services or process applications.
• Legitimate interests: to secure and improve our platform, prevent fraud, and operate efficiently.
• Consent: for optional communications (e.g., newsletters) and certain cookies/analytics where required.
• Legal obligations: to comply with applicable laws (e.g., regulatory requirements).

5. Sharing and processors

We may share personal data with trusted service providers acting as processors (e.g., hosting, email delivery, analytics, security, customer support). We require them to protect data and use it only for our instructions.

We may share data with partners only where necessary for programs or collaborations and with appropriate safeguards (confidentiality, purpose limitation).

6. International transfers

Your data may be processed in countries outside Switzerland or the EEA. When required, we use appropriate safeguards such as standard contractual clauses and adequate transfer mechanisms.

7. Security

We implement technical and organizational measures to protect personal data (access controls, encryption in transit, monitoring, least-privilege). No method is 100% secure, but we work to prevent unauthorized access and misuse.

8. Your rights

Depending on your location and applicable law, you may have rights to:

• Access, correct, or update your personal data
• Request deletion (see Data deletion)
• Object to or restrict processing
• Data portability (where applicable)
• Withdraw consent (where processing is based on consent)
• Lodge a complaint with your data protection authority

9. Retention

We retain personal data only as long as necessary for the purposes described above, to meet legal obligations, resolve disputes, and enforce agreements. We may retain minimal records for audit/security/fraud prevention.

10. Cookies and similar technologies

We use cookies and similar technologies for essential site functionality and may use them for analytics and performance. Where required by law, we will request your consent for non-essential cookies.

11. Contact

For privacy requests, contact: privacy@zingalabs.org. We may ask for reasonable verification to protect your account and data.